Join Our Team as a Full Time Administrator (40 hours per week – 8am-5pm Monday to Friday)

About us:

Creative, contemporary craftmanship is the foundation for manufacturing luxury fabrics here at our mill in Sudbury, Suffolk, England. Our people are firmly at the heart of everything we do, and our culture is one where your passion can thrive, your skills can flourish, and your contributions can make a tangible difference. We are proud to be OEKO-TEX accredited which demonstrates our commitment to quality and proactively managing our environmental impact.

Benefits:

There are many benefits available to our people including financial benefits such as Company funded life insurance (4x salary), profit sharing scheme and salary sacrifice holiday purchase scheme. Along with more social benefits such as company organised social events, internal crafting clubs and involvement on the staff committee. There are too many to mention so we have created this help guide here to assist you.

The Role:

The best part of working at Sudbury Silk Mill is that no day is the same, however to give you an idea of what your new career may include:

🔹 Monitor and respond to despatch priorities as indicated on the Despatch Schedule, including coordinating with other departments as necessary

🔹Follow established procedures to process and manage Shipping Export/Import documentation

🔹Follow established procedures to process and manage Shipping Export/Import documentation

🔹Coordinate and track outgoing and incoming consignments, including liaison with carriers, freight forwarders, Account Managers and customers

🔹Ensure compliance with shipping regulations and on-time delivery

🔹Understanding Account Manager and customer requirements and converting them to a schedule of tasks with completion deadlines and monitoring the progress

🔹Become proficient at using standard and in-house systems and processes including the effective contribution to admin team tasks and improvement work

What you’ll bring:

In order to join our team, you will need:

🔹Proven organisational and time-management skills,

🔹Excellent customer service experience,

🔹The ability to demonstrate solid problem-solving skills,

🔹To be computer literate,

🔹Knowledge of Incoterms, Import and Export compliance.

Even if you do not meet all the above requirements but possess the below attributes, we would love to hear from you!

To succeed in the role, you will need:

🔹The ability to learn in-house systems,

🔹A positive can-do attitude,

🔹The ability to work without supervision.

About Equality, Diversity and Inclusion:

At Sudbury Silk Mill we are committed to fostering a diverse and inclusive workplace. We believe that the success of our Company is built on the talent, creativity, and perspectives of all individuals, and we actively encourage applications from people of all backgrounds.

We actively seek out diverse individuals who are dedicated to our values of building a great place to work.

If you need any accommodations during the application or interview process, please let us know, and we will be happy to assist you. We value diversity and encourage you to bring your unique experiences to our team.

How to apply:

If you are interested in this position, please send a covering letter and CV to Louise Tatham-Cann at hr@sudburysilkmills.co.uk by 12^th June 2026.

All candidates must have an existing right to work in the UK as we are unfortunately unable to provide sponsorship.

To Recruitment Agencies – we appreciate your interest in our business, but we have chosen to use direct means to recruit to this role. Should we choose to work with you we will contact you directly, but please don’t contact us to discuss this role.